Important roadside assistance numbers in Europe and the Balkans
5 August 2026
A breakdown, a punctured tyre or, in the worst case, a road accident abroad are situations nobody wants to face. Good preparation, though, can prevent needless panic and get the problem sorted out far faster.
While you are packing your bags and checking the situation at the border crossings, take a few minutes to save this list of the most important phone numbers for the countries you are travelling through.
Remember the number 112
The most important number to know is 112 – the single European emergency number.
It is free and available 24 hours a day.
You can call it with no credit on your phone, and on most mobile phones even without a SIM card, provided there is a mobile network available.
By calling 112 you can reach the police, an ambulance or the fire brigade.
The number works in every European Union country, as well as in most Balkan countries (Serbia, Bosnia and Herzegovina, Montenegro and North Macedonia).
In many European countries the operators can also communicate in English, especially in tourist areas.
Although 112 is the universal emergency number, local numbers for the police, ambulance and fire brigade are still in use in many countries. For technical assistance on the road you need to contact the national automobile association or roadside assistance service.
Important numbers by country
Serbia
Emergency number: 112
Police: 192
Ambulance: 194
Fire brigade: 193
Roadside assistance (AMSS): 1987
Bosnia and Herzegovina
Emergency number: 112
Police: 122
Ambulance: 124
Fire brigade: 123
BIHAMK (most of the Federation of BiH): 1282
AMS RS (Republika Srpska): 1285
Croatia
Emergency number: 112
Police: 192
Ambulance: 194
Fire brigade: 193
Roadside assistance (HAK): 1987
From abroad: +385 1 1987
Montenegro
Emergency number: 112
Police: 122
Ambulance: 124
Fire brigade: 123
Roadside assistance (AMSCG): 19807
North Macedonia
Emergency number: 112
Police: 192
Ambulance: 194
Fire brigade: 193
Roadside assistance (AMSM): 196
Greece
Emergency number: 112
Police: 100
Ambulance: 166
Fire brigade: 199
Note: In Greece roadside assistance is provided by several companies, and many drivers use assistance through their insurer or automobile club.
Slovenia
Emergency number: 112 (ambulance and fire brigade)
Police: 113
Roadside assistance (AMZS): 1987
From abroad: +386 1 530 53 53
Austria
Emergency number: 112
Police: 133
Ambulance: 144
Fire brigade: 122
ÖAMTC: 120
ARBÖ: 123
Germany
Emergency number: 112
Police: 110
Roadside assistance (ADAC): 22 22 22 (from a mobile phone in Germany)
From abroad: +49 89 22 22 22
Bulgaria
Single emergency number: 112
Note: The number 112 covers the police, ambulance and fire brigade together.
Hungary
Emergency number: 112
Police: 107
Ambulance: 104
Fire brigade: 105
Roadside assistance (Magyar Autóklub): 188
In an emergency, using the number 112 is recommended.
Italy
Single emergency number: 112
Roadside assistance (ACI): 803 116
What to say when you call for help
Dispatchers are trained to guide you through the conversation, but you will help them if you give the most important information straight away.
Who is calling? – Give your first and last name.
Where are you? – State your location as precisely as you can: motorway number, direction of travel, nearest exit, kilometre marker or GPS coordinates.
What happened? – Briefly describe the situation (road accident, breakdown, fire and so on).
How many people are injured? – Explain whether anyone is injured and what condition they are in.
Important: Do not hang up first. Wait for the dispatcher to end the call once they have gathered all the information they need.
Save this list before you travel
We recommend bookmarking this article in your browser or taking a screenshot, so you have the numbers to hand even when you have no internet access.
We hope you never need them, but in unforeseen situations they can save you precious time.
Have a safe trip!
The information was last checked in August 2026